Don’t Take The Telephone For Granted
| Duration 00:04:39 | Posted in by Mike Marchev


Website  Twitter  Facebook  Apple Podcasts  Google Podcasts  Spotify  RSS

Without the luxury of body, language or facial expressions, the way you modulate your voice and tone over the telephone, is largely responsible for the future success of the current communication. Due to the fact that most of us can become overworked and overwhelmed, we often pick up the telephone without thinking, and thereby destroy any good that could come from this conversation.

Today’s episode will serve as a reminder of the importance of handling incoming calls in an upbeat, interested, and professional fashion each and every single time the phone rings. (there’s also Halls true for outgoing calls.)

I don’t mean to sound like I’m insulting you or talking down to you, but I do feel that most people can improve upon their telephone skills, thereby improving their chances for success. Here goes. You decide if the shoe fits.

Meet the Podcaster
Mike Marchev


Mike Marchev chose to take a circuitous route through the first 71-years of his life. His experiences, successes, failures and unwavering sense of humor qualify him as a guy worth listening to. Perhaps of more importance, he is a practicing practitioner you can actually learn something from.…

Learn more

Recent Podcasts
Miked Up Marchev

  • Miked Up Marchev: Keep Your Emails Short & Sweet.
    Keep Your Emails Short & Sweet.
    September 22nd, 2023 | Length 00:06:36

    Today I will be sharing two suggestions brought to light this week. One deals with better communication while the other focuses on the mental aspect of your business.
    INC Magazine reported in an article this week that the response rate for shorter emails is nearly double that of longer worded emails.…


    Listen
  • Miked Up Marchev: Keep Your Emails Short & Sweet.
    Keep Your Emails Short & Sweet.
    September 25th, 2023 | Length 00:06:36

    Today I will be sharing two suggestions brought to light this week. One deals with better communication while the other focuses on the mental aspect of your business.
    INC Magazine reported in an article this week that the response rate for shorter emails is nearly double that of longer worded emails.…


    Listen
  • Miked Up Marchev: Practicing What I Preach
    Practicing What I Preach
    September 14th, 2023 | Length 00:07:52

    This week's episode shares an experience Mike had while collecting his brotyher's mail while on vacation. He came across a non-travel iondustry trade magazine and flipped to a marketing article written for building contractors.
    If ¬†your business has anything to do with people, you are success will largely be determined by…


    Listen
  • Miked Up Marchev: Fundamentals
    Fundamentals
    September 11th, 2023 | Length 00:06:39

    In preparing for an upcoming presentation, I am trying to decide if brand new material will prove to be appreciated more than tried and true business-building fundamentals. I came to the conclusion that fresh material for the sole purpose of "new" would not be in my audiences' best interest.
    The basics…


    Listen