Don’t Take The Telephone For Granted
| Duration 00:04:39 | Posted in by Mike Marchev


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Without the luxury of body, language or facial expressions, the way you modulate your voice and tone over the telephone, is largely responsible for the future success of the current communication. Due to the fact that most of us can become overworked and overwhelmed, we often pick up the telephone without thinking, and thereby destroy any good that could come from this conversation.

Today’s episode will serve as a reminder of the importance of handling incoming calls in an upbeat, interested, and professional fashion each and every single time the phone rings. (there’s also Halls true for outgoing calls.)

I don’t mean to sound like I’m insulting you or talking down to you, but I do feel that most people can improve upon their telephone skills, thereby improving their chances for success. Here goes. You decide if the shoe fits.

Meet the Podcaster
Mike Marchev

Mike Marchev chose to take a circuitous route through the first 71-years of his life. His experiences, successes, failures and unwavering sense of humor qualify him as a guy worth listening to. Perhaps of more importance, he is a practicing practitioner you can actually learn something from.…

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